The Psychology of Patient Change

A practical, evidence-based framework for understanding coping patterns and reducing resistance.

The Psychology of Patient Change provides health professionals with an evidence-based framework to understand why people resist change, and how to communicate differently with each psychological coping pattern. The program will help you reframe these difficult encounters through a modern understanding of coping, safety, and readiness.

Learn why traditional directive communication can backfire with certain patients, and how to use psychologically attuned strategies that restore trust, motivation, and agency.

Understand the hidden coping patterns that drive resistance (e.g., unmitigated agency, unmitigated communion, avoidant coping, pessimistic attribution, rumination).

Communicate in ways that meet clients where they are — without confrontation or exhaustion.

Reignite motivation, restore connection, and protect your own empathy and wellbeing.

Interested & Ready to Enrol in

The Psychology of Patient Change?

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Debbie Hill

Paul and Karen operate their business with sincerity and integrity. They are professional, warm, embracing, fun and brave individuals with a wealth of shared training, education and therapeutic experience.

Kirstie Nicholson

I can't speak highly enough of both Karen and Paul. They're very experienced, knowledgeable and SO supportive.

Clare Longstaffe

Karen and Paul have a down to earth, friendly approach and are experts in their field. Their work is infused with professional integrity and I can thoroughly recommend their courses to those interested in this path.