THE PSYCHOLOGY OF PATIENT/CLIENT CHANGE 

A professional training for clinicians, e.g., Psychologists, Therapists, Dietitians, Allied-health practitioners,  Counsellors, GPs, Nurses, Health coaches, etc, who want to better understand the patients or clients they can’t quite reach.

By exploring five of the most challenging psychological coping patterns, you'll learn how to tailor your communication accordingly — improving engagement, health outcomes, and your own professional satisfaction.


WHAT YOU WILL RECEIVE:

• 2-DAY LIVE ONLINE TRAINING
  
  

• DOWNLOADABLE COURSE MATERIALS
  
  

• POST-TRAINING GROUP SUPERVISION SESSIONS (up to 4)
   

• 3 MONTH PAYMENT PLANS AVAILABLE  
   

• DISCOUNTED 1:1 SUPERVISION 

   

About Your Facilitator 

Karen is a postgraduate health psychology practitioner and communication specialist with a background in health sciences, clinical hypnotherapy, and health psychology practice.

Her work sits at the intersection of behaviour change, resilience, and communication — helping health professionals translate psychological theory into compassionate, effective patient conversations.

For over 20 years, Karen has worked with individuals, groups, caregivers, and professionals, navigating lifestyle, health and psychosocial challenges. She has seen first-hand how many caring clinicians feel frustrated when empathy alone doesn’t shift behaviour — and how easy it is to blame themselves when patients disengage.

Her mission is to change that narrative! Through HealthTalk Psychology and her flagship training The Psychology of Patient/Client Change, Karen equips health and medical professionals to:

• Understand the hidden coping patterns that drive resistance (e.g., unmitigated agency, unmitigated communion, avoidant coping, pessimistic attribution, and rumination).

• Communicate in ways that meet clients where they are — without confrontation or exhaustion.

• Reignite motivation, restore connection, and protect their own empathy and wellbeing.

Karen’s teaching style blends clinical depth with clarity and compassion. She’s known for translating complex psychological concepts into language clinicians can use the next day — and for creating learning spaces that feel safe, reflective, and practical.

 Professional highlights 

• Qualifications: MSc Health Psychology, BSc (Hons) Psychology, Hypnotherapy Practitioner Diploma, Advanced Diploma in Clinical Hypnotherapy

• Expertise: Health psychology · Behaviour change · Communication skills · Motivational interviewing · Resilience training · CBT · Advanced clinical hypnotherapy · Practitioner wellbeing

• Experience: 20+ years across health promotion, clinical consulting, training, and education, 

• Approach: Evidence-based · Person-centred · Compassion-first · Practical

“I created this program for the clinicians who care the most — because they’re the ones who feel the weight of resistance most deeply. When we understand why people resist, we can respond with clarity instead of frustration — and that changes everything.” Regards, Karen